Company Profile

HIT Services Group offers Acumen EHR, a proprietary electronic network of web-based applications for physician practices.  This technology enhances the care team’s ability to maintain, track and communicate medical, patient and business information.  Our applications are designed by physicians and made available under an affordable service pricing model. The product suite provides access to critical clinical, business and decision support information 24 hours a day, seven days a week from anywhere in the world where Internet connectivity is available. The integrated suite of value-added tools includes processes that drive workflow within the medical office to effectively streamline access, storage and distribution of patient treatment information.

Management Team

Franklin W. Maddux, MD, Founder & Chief Medical Officer

Frank Maddux, MD brings substantial medical and business experience and knowledge to the company as its founder and leader during the formative years that have led to HIT Services Group becoming part of Specialty Care Services Group.  He is also the Senior Vice President & Chief Medical Officer of Specialty Care Services Group.  Holding a BA degree in Mathematics from Vanderbilt University and an MD degree from the University of North Carolina at Chapel Hill, Dr. Maddux also functions as a Clinical Associate Professor of Medicine at the University of North Carolina School of Medicine.  For eighteen years he was a staff nephrologist at the Danville Urologic Clinic, where he also served as President.  He has served on numerous boards and committees involved in developing technology initiatives in both the medical and regional economic development arenas.

Dana Hensley, FACHE, President

Dana Hensley brings more than 25 years of healthcare experience in the areas of hospital and health system management and health information technology, most recently as Vice President, Clinical Solutions for McKesson Provider Technologies. Dana was one of the founding managers of IntelliTx Technologies, a clinical information technology and software company affiliated with Vanderbilt University Medical Center. The company and its computerized order entry system were acquired by McKesson in 2001. Dana previously served as President of the Birmingham Division, Baptist Health System (Alabama), from 1994 to 1998.  Prior to this role, he held various positions with the Baptist Health System. Dana has served on numerous boards, including Chairman, Alabama Hospital Association, 1996-1997. Fellow, American College of Healthcare Executives. Dana earned his Bachelor’s degree from Belhaven College, a master’s degree from Vanderbilt University and a master’s degree in health care administration from Washington University School of Medicine, St. Louis, Missouri.

R. Edwin Hedrick, Vice President - Product Development

Eddie Hedrick brings substantial information technology, healthcare and business experience to the company. He brings to HIT Services Group the unique combination of 20 years of Information Systems experience in various environments and a background in healthcare. Eddie previously held the position of Director of Information Systems at Southern Virginia Mental Health Institute, a mental health hospital located in Southside Virginia. His expertise includes management skills for information systems, network administration, systems analysis and software development, systems installation and maintenance, and training.

Andrew J. Rittler, Vice President, Business Strategy & Customer Operations

Andrew Rittler has more than 25 years of experience focused on helping hospitals, health systems and medical practices realize benefit from information technology and related workflow improvements.  Beginning as a decision support consultant with Amherst Associates, Inc., he has held progressive management and senior executive sales, marketing, and operations positions with SMS/Siemens, McKesson, Healthcare Management Systems, and Informatics Corporation of America in both field and corporate offices.  He has sat on various professional and community boards.  Andrew earned his BS and MBA from Benedictine University in Lisle, Illinois.

Terry L. Ketchersid, MD, Vice President and Chief Medical Officer

Terry Ketchersid, MD is a board-certified Nephrologist with 15 years of clinical experience spanning the breadth of adult Nephrology in multiple geographic and hospital settings.  His role at HIT Services Group is focused on providing guidance to physicians as they adopt technology into their clinical workflow, and directing product development of the electronic health record.  Terry earned a BA degree in Chemistry from Austin College in Sherman, TX and a MD degree from University of Texas Southwestern in Dallas, TX.  He recently completed his MBA with a Health Sector Management Certificate from the Fuqua School of Business at Duke University in Durham, NC.

Company History

HIT Services Group has its roots in Gamewood Data Systems, a successful Internet Service Providership (ISP). Gamewood Data Systems was founded in 1991 by Drs. Frank and Dugan Maddux after developing one of the first laboratory electronic data interchange programs for the dialysis industry.

Concurrently, Gamewood Data founders Frank and Dugan Maddux recognized a need for a kidney disease information clearinghouse and established RENALNET, one of the first medical web sites in the world.  RENALNET is the recipient of many awards since its inception in 1994. In 1995, the RENALNET concept was reposited in the permanent collection of the Smithsonian Institution's National Museum of American History.

HIT Services Group is the result of the research and development of the Acumen EHR application, a web-based software solution developed by Dr. Frank Maddux for clinical medical practices. The concept of an easily accessible patient medical record, combined with the lessons of information availability learned in the development of RENALNET, was a catalyst for the development of a robust set of tools for the practicing physician and medical organizations. HIT Services Group was formed as an independent entity when Gamewood, Inc. spun off its application service division in late 2006.  Subsequently, HIT Services Group joined with Specialty Care Services Group (SCSG) as part of a growing and expanding business.

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